Shipping policy

Shipping & Delivery Policy

Thank you for choosing Expressions of GRACE Co. Each gift is handled with care, and preparation times vary depending on the item ordered.

Order Processing

In-stock Ready-to-Gift items are generally processed within 2–5 business days before shipping or pickup.

Custom, Personalized & Made-to-Order Gifts

These gifts require additional preparation time. Timing varies based on the item, personalization, order size, and availability of materials. Any preparation time stated on the product page or personally confirmed with you will apply.

We’ll contact you after purchase to confirm your order details and preparation timeline. For custom, personalized, and made-to-order gifts, any local delivery date selected is a request until we personally confirm it.

If you need your gift by a specific date, please contact us before ordering.

Shipping

Shipping is available within the United States only. We do not offer international shipping.

Eligible orders ship through available carriers such as USPS or UPS. Shipping transit time begins after your order has been prepared and handed to the carrier. It is additional to preparation time.

Tracking information will be provided when available.

Please review your shipping address carefully before completing checkout. If you discover an error, contact us as soon as possible. We cannot guarantee an address change after an order has entered processing or shipped.

Local-Only Gifts

Gifts containing fresh fruit or other perishable items, and any products marked local pickup or delivery only, are not eligible for shipping.

Local Delivery

Local delivery is available to eligible addresses in the Palm Beaches, subject to delivery availability.

• Up to 6 miles: $10 delivery fee with a $49 minimum order.
• More than 6 miles and up to 25 miles: $25 delivery fee with a $65 minimum order.

Same-day local delivery is not available. We do not offer delivery on Wednesdays or Sundays. Available dates depend on preparation time and delivery availability.

Local Pickup

Local pickup is available by arrangement in Palm Springs, Florida.

We’ll contact you after purchase to confirm when your order will be ready and arrange a pickup time. Please wait for confirmation before coming to collect your order.

Pickup instructions and location details are provided with your order. Please message us upon arrival.

Delays, Lost or Damaged Shipments

Carrier delays may occur after an order has been handed to the shipping carrier. If your package appears lost, arrives damaged, or has another delivery problem, please contact us so we can review the situation and assist with the appropriate next steps or carrier claim when applicable.

Expressions of GRACE Co. is not responsible for delays caused by carriers, weather, incorrect addresses provided at checkout, or circumstances outside our reasonable control.

Questions About Shipping or Delivery

Please contact us at contact@expressionsofgraceco.com with questions about shipping, pickup, or local delivery.