Shipping policy

Shipping & Delivery Policy

Thank you for choosing Expressions of GRACE Co. Each gift is handled with care, and processing times vary depending on the type of item ordered.

Order Processing

Ready-to-Gift Items

In-stock Ready-to-Gift items are generally processed within 2–5 business days before shipping or pickup.

Made-to-Order & Personalized Gifts

Custom, personalized, and made-to-order gifts require additional preparation time. Processing times may vary based on the item, personalization requested, order size, and availability of materials. Any processing time stated on the individual product page or communicated during a custom order will apply.

For larger or special-order requests, we will communicate the expected completion timeline before or during order processing.

Shipping

Shippable orders are sent using available carriers such as USPS or UPS. Shipping transit time begins after your order has been processed and is separate from our processing time.

Once your order ships, tracking information will be provided when available.

Please review your shipping address carefully before completing checkout. If you discover an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Fresh Fruit & Perishable Gifts

Gift baskets containing fresh fruit or other perishable items are available for local pickup or local delivery only and are not eligible for shipping.

Local delivery is currently available within the Palm Beaches, subject to delivery availability:

• Up to 6 miles: $10 delivery fee, $55 minimum order

• More than 6 miles and up to 25 miles: $25 delivery fee, $65 minimum order

Local Pickup

Local pickup is available in Palm Springs, Florida. Current pickup hours are Mondays and Thursdays from 2:00 PM–6:00 PM. Pickup instructions and location details are provided with your order. Please message us upon arrival.

Delays, Lost or Damaged Shipments

Once an order has been transferred to the shipping carrier, carrier delays may occur that are outside our direct control. However, we do not want to simply leave you on your own if something goes wrong. If your package appears lost, arrives damaged, or there is another delivery problem, please contact us so we can review the situation and assist with the appropriate next steps or carrier claim when applicable.

Expressions of GRACE Co. is not responsible for delays caused by carriers, weather, incorrect addresses provided at checkout, or circumstances outside our reasonable control.

Questions About Shipping or Delivery

Please contact Expressions of GRACE Co. at contact@expressionsofgraceco.com with questions regarding shipping, pickup, or local delivery.